How to start your business process management When writing processes for your business, you need to understand what you are trying to achieve with the processes. Like anything in business, you must have a clear goal or objective. Generally, this will include...
What is Micromanaging, and why doesn’t it work? For any leader, the most challenging thing you can do is admit that you are doing something wrong, and consequently, it is the most important thing you should be doing. Micromanaging is a leadership style in which...
How to define your businesses quality metrics and KPI’s The difference between KPIs and quality metrics A common question we get is: what is the difference between key performance indicators (KPIs) and quality metrics? While they may seem similar, they serve...
The Importance of Succession Planning in Your Business One of the most important aspects of being a successful business is having a succession plan in place. Inevitably, you and your executive team will move on at some point in your career, and it’s essential to...
How to make your social media activity more effective Social media marketing holds the key for an extensive range of businesses in unlocking their potential for expanding and gaining consumer recognition as a brand. In the business world, social media is used to...
Problem solving in executive leadership: Why timely decisions matter Effective problem solving is a core skill in executive leadership development. As an executive, your team depends on you to recognise issues early, take decisive action, and keep operations running...
